Terms of Service

Terms of Service

Effective Date: November 21, 2024

Welcome to Shop Solani ("we," "our," "us"). By using our website and services, you agree to the following Terms of Service. Please read them carefully before accessing or making a purchase from our site.

1. General Information

By visiting our website or making a purchase, you agree to be bound by these Terms of Service. These terms apply to all users of the site, including browsers, vendors, customers, and contributors of content.

If you do not agree to these terms, you may not access our website or use any of our services.

2. Eligibility

To use our website, you must:

  • Be at least 18 years old or have parental/guardian consent to make purchases.
  • Provide accurate and complete information when placing an order.

3. Products and Pricing

  • Availability: All products are subject to availability. We reserve the right to discontinue or modify products at any time without notice.
  • Pricing: Prices for our products are subject to change without notice. We reserve the right to cancel orders in case of pricing errors.
  • Product Accuracy: We strive to display product colors and details accurately, but variations may occur due to screen settings or other factors.

4. Orders

  • Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including suspected fraud or unauthorized use.
  • Changes or Cancellations: Orders can only be modified or canceled within 24 hours of placement. Contact us at support@shopsolani.com for assistance.

5. Shipping and Delivery

  • Processing Time: Orders typically process within 3–10 business days. Preorders ship within the time indicated in the product description.
  • Shipping Time: U.S. orders take an additional 3–7 business days for delivery.
  • Free Shipping: Available for orders over $100 within the U.S.
  • Combined Shipping: Multiple orders placed under the same name/address may be combined to reduce packaging waste.
  • We are not responsible for delays caused by shipping carriers or customs for international orders.

For more details, review our Shipping Policy.

6. Returns and Exchanges

  • We only accept returns for items that are:
    • Incorrect (e.g., wrong item/size shipped).
    • Damaged upon arrival.
  • Preorders: Refunds are not available for preorder items, as they are produced based on demand to minimize waste.
  • All items must be returned in original, unworn condition with tags and packaging.
  • Customers are responsible for all exchange shipping fees unless otherwise specified.

For more details, review our Refund Policy.

7. Intellectual Property

All content on our website, including text, images, logos, and graphics, is the property of Shop Solani. You may not reproduce, modify, or distribute any content without prior written permission.

8. User Conduct

By using our site, you agree not to:

  • Use our products or site for illegal purposes.
  • Transmit harmful code, viruses, or malware.
  • Post false or misleading information.

Violations may result in the termination of your access to our services.

9. Limitation of Liability

To the fullest extent permitted by law, Shop Solani is not liable for:

  • Any indirect, incidental, or consequential damages.
  • Loss of data or profits resulting from the use of our website or products.

10. Indemnification

You agree to indemnify and hold harmless Shop Solani, its affiliates, and employees from any claim arising from your breach of these terms or misuse of our services.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with the updated "Effective Date." Continued use of our site constitutes acceptance of these changes.

12. Governing Law

These Terms are governed by the laws of Georgia.

13. Contact Information

For questions about these Terms of Service, please contact us at:
Email: support@shopsolani.com
Customer Chat: Available on our website.